Guides for courier firms
Practical, plainly written guides for small and mid-sized courier firms: what proof of delivery is and how to capture it, how to send customers live tracking links, keeping a chain of custody for legal papers, cutting “where is my order?” calls, recording medical deliveries and pricing your work.
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What is proof of delivery?
What counts as proof of delivery and what to record.
Updated 2026-10-12
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How to send customers a live tracking link
Step by step, from booking to delivered.
Updated 2026-10-12
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Chain of custody for legal documents (UK)
What a custody record should contain when you deliver legal papers.
Updated 2026-10-12
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How to reduce “where is my order?” calls
Why customers call, and what stops them.
Updated 2026-10-12
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Delivering medical and pharmacy items: what to record
A conservative checklist with links to the official guidance.
Updated 2026-10-12
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How to price courier deliveries
Cost per drop, margins and pricing models.
Updated 2026-10-12
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